Ivanti Cloud Status - Incident History

SQL Upgrade to 2019 from 2014 in NVZ STG

THIS IS A SCHEDULED EVENT Sep 3, 06:00 - 14:00 UTC

Aug 5, 16:21 UTC
Scheduled - On September 03, 2022 (UTC time), Ivanti Cloud Operations will be upgrading the Database Servers hosting customer databases to the latest version of SQL Enterprise 2019 in the North Virginia Datacenter (NVZ).

All STAGING/UAT tenants will be migrated on the date indicated, from 6 AM to 2 PM UTC as described in the maintenance window section below.

Impact
This is a downtime maintenance, and all STAGING/UAT tenant's will be inaccessible during the specific maintenance window.

There is no change required on your end as a result of this migration.

Maintenance Window
These times reflect the downtime for each tenant, respectively.
STG/UAT
Start Date/Time: Sept 3 2022 06:00 UTC
End Date/Time: Sept 3 2022 14:00 UTC

Support/Documentation
If you have any questions related to your Ivanti Service Manager and/or Asset Manager Cloud application, please contact your organization’s Support Desk or your application administrator.

If you have any questions about the planned upgrade to the Database Server to the latest version, please contact Ivanti Global Support

SQL Upgrade to 2019 from 2014 in NVZ PRD

THIS IS A SCHEDULED EVENT Sep 3, 03:00 - 08:00 UTC

Aug 5, 16:19 UTC
Scheduled - On September 3rd, 2022 (UTC time), Ivanti Cloud Operations will be upgrading the Database Servers hosting customer databases to the latest version of SQL Enterprise 2019 in the North Virginia Datacenter (NVZ).

All PRODUCTION tenants will be migrated on the date indicated, from 3 AM to 8 AM UTC as described in the maintenance window section below.

Impact
This is a downtime maintenance, and all PRODUCTION tenant's will be inaccessible during the specific maintenance window.

There is no change required on your end as a result of this migration.

Maintenance Window
These times reflect the downtime for each tenant, respectively.
PRD
Start Date/Time: Sept 3, 2022 03:00 UTC
End Date/Time: Sept 3, 2022 08:00 UTC

Support/Documentation
If you have any questions related to your Ivanti Service Manager and/or Asset Manager Cloud application, please contact your organization’s Support Desk or your application administrator.
If you have any questions about the planned upgrade to the Database Server to the latest version, please contact Ivanti Global Support

Security Updates for July 2022 on NVZ C1 PRD Landscape

Aug 7, 07:00 UTC
Completed - The scheduled maintenance has been completed.

Aug 7, 03:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Aug 3, 12:46 UTC
Scheduled - We will be performing Security Updates for July 2022 on NVZ C1 PRD Landscape
During the noted period, Tenants will remain online and available. Users might experience minor latency or be logged out of their current session during the deployment.

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