Dec 12, 20:30 UTC
Completed - The scheduled maintenance has been completed.
Dec 12, 18:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 12, 18:25 UTC
Scheduled - We will be performing emergency maintenance on the NSZ STG landscape. During this period, customers may experience any, or all, of the following:
• the temporary inability to connect to their tenant
• increased latency or slowness
• session disconnection
Dec 12, 16:30 UTC
Completed - The scheduled maintenance has been completed.
Dec 12, 12:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 12, 08:12 UTC
Update - Request to ignore the previous message. We have updated the correct sender email address below.
Please note post 2025.4 upgrade, sender email address will be changed to reports-prd-nsz@saasitau.com instead of reports-prd-nsz@saasit.com. Request customers to do the needful changes.
Dec 12, 06:18 UTC
Update - Please note post 2025.4 upgrade, sender email address will be reverted to original email address reports-prod-nsz@saasitau.com instead of reports-prod-nsz@saasit.com. Request customers to do the needful changes.
Dec 3, 14:39 UTC
Update - Ivanti has rescheduled the Neurons for ITSM NSZ PRD 2025.4 release upgrade maintenance window to:
Start Date/Time: Dec 12, 2025, 12:30 UTC
End Date/Time: Dec 12, 2025, 16:30 UTC
We apologize for the inconvenience.
For any questions related to Ivanti - please visit Ivanti Global Support.
Nov 24, 18:09 UTC
Update - Ivanti has rescheduled the Neurons for ITSM NSZ PRD 2025.4 release upgrade maintenance window to:
Start Date/Time: Jan 02, 2026, 12:30 UTC
End Date/Time: Jan 02, 2026, 16:30 UTC
For any questions related to Ivanti - please visit Ivanti Global Support.
Oct 14, 07:48 UTC
Update - We will be undergoing scheduled maintenance during this time.
Oct 10, 14:59 UTC
Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in NSZ PRD
Impact
During the maintenance window, all tenants will be offline and unavailable.
Maintenance Window
Start Date/Time: Dec 12, 2025, 12:30 UTC
End Date/Time: Dec 12, 2025, 16:30 UTC
Product/Release Documentation
Ivanti Service Manager & Asset Manager 2025.4 Release Notes
Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.
For any questions related to Ivanti - please visit Ivanti Global Support