THIS IS A SCHEDULED EVENT Oct 9, 21:00 UTC - Oct 10, 05:00 UTC
Aug 6, 18:44 UTC
Scheduled - We will be undergoing scheduled maintenance during this time. This maintenance is to perform database infrastructure upgrades and maintenance.
Start Time: 10/9/26 21:00 UTC
Estimated End Time: 10/10/26 05:00 UTC
For more information about the maintenance and its impacts, please visit: https://hub.ivanti.com/s/article/Neurons-for-ITSM-SQL-2025-Extended-Upgrade-Maintenance
THIS IS A SCHEDULED EVENT Sep 30, 21:00 UTC - Oct 1, 05:00 UTC
Aug 6, 18:43 UTC
Scheduled - We will be undergoing scheduled maintenance during this time. This maintenance is to perform database infrastructure upgrades and maintenance.
Start Time: 9/30/26 21:00 UTC
Estimated End Time: 10/1/26: 05:00 UTC
For more information about the maintenance and its impacts, please visit: https://hub.ivanti.com/s/article/Neurons-for-ITSM-SQL-2025-Extended-Upgrade-Maintenance
THIS IS A SCHEDULED EVENT Sep 25, 22:00 UTC - Sep 26, 02:00 UTC
Aug 21, 16:30 UTC
Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions:
FFZ PRD
Maintenance Window
Start Date/Time: Sept 25, 2026 22:00 UTC
End Date/Time: Sept 26, 2026 02:00 UTC
Impact
During the maintenance window, all tenants will be offline and unavailable.
While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.
If you still continue to have issues please contact support via the details below.
Product/Release Documentation
Ivanti Enterprise Service Management Release Notes
Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.
For any questions related to Ivanti - please visit Ivanti Global Support
THIS IS A SCHEDULED EVENT Sep 16, 09:00 - 13:00 UTC
Aug 21, 14:09 UTC
Scheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in the following regions:
FFZ STG/UAT
Maintenance Window
Start Date/Time: Sept 16, 2026 09:00 UTC
End Date/Time: Sept 16, 2026 13:00 UTC
Impact
During the maintenance window, all tenants will be offline and unavailable.
While no issues are anticipated, please try the following steps if you encounter any problems:
1. Close your browser completely and reopen it.
2. If your URL includes a session ID (e.g., 'instance.ivanticloud.com/Default.aspx#583492067'), remove everything after '.com' and press 'Enter'.
3. Use a private or incognito browsing session.
If you still continue to have issues please contact support via the details below.
Product/Release Documentation
Ivanti Enterprise Service Management Release Notes
Support Information
If you have questions related to your Ivanti Service Manager application, please contact your organization's Support Desk or your Ivanti Service Manager Administrator.
For any questions related to Ivanti - please visit Ivanti Global Support