Large enterprises bet heavily on generative AI to cut headcount and overhead this year, but the savings are proving elusive while software bills keep climbing. In one survey, 83% of CFOs said usage-based AI costs exceeded their projections. Small businesses, by contrast, are using flat-rate, off-the-shelf AI tools not to replace employees, but to expand […]
When you post a complaint about a canceled flight or a lost bag, the first “customer service” reply you get may come from a scammer. This month, Check Point researchers uncovered thousands of fake support accounts that watch for frustrated customers, with hundreds of new ones popping up every day.
This fall, you’ll start seeing ads in places that used to be ad-free. Three things make this possible: screens that can change what they show instantly, cars that get software updates over the internet, and AI chatbots that understand what you want in your own words. Many of these platforms know more about you than […]
On October 13, millions of Windows PCs will stop getting security fixes unless their owners update, making this the most important “install now” season in years. Meanwhile, Apple just fixed an unprecedented 122 security flaws in iOS 27 and 204 in macOS 27, a surge experts blame on AI tools that find weaknesses faster than […]
Mark January 1, 2029, on your calendar. That’s how long the FCC will now allow existing foreign-made routers (which means virtually every consumer router sold in the U.S.) to keep getting security updates. It turns out the routers hijacked in one of the government’s most-cited Chinese cyberattacks weren’t Chinese brands at all. They were mostly […]
Quick disclosure before we start: this list has five points, and yes, our posts often land on three key bullets in our other stories. That’s on purpose. Three is a classic rule from old-school copywriting and journalism, long before any chatbot existed, because it’s the number a reader’s brain holds onto best. If a memo […]
Political campaigns will spend nearly $12 billion on the midterm elections this year, making this the most expensive political advertising cycle in American history. Within that flood of spending, nearly 200 political ads generated or enhanced with AI have already run, and most don’t disclose that their images are computer-generated.
Leadership at most companies think they have a decent handle on how AI is being used, but the latest research says otherwise. Two-thirds of office professionals at large companies admit they’ve used AI tools they at least believed were against policy, and separately, security teams surveyed by IDC couldn’t produce an accurate count of the […]
You might assume that when you type a question into ChatGPT, Claude, Gemini, or Copilot, it’s between you and your machine. That assumption is often incorrect. A new investigation from 404 Media reveals that OpenAI pays hundreds of contractors, some earning more than $50 an hour, to read real ChatGPT conversations and rate how the […]
Advertising and pricing technology is moving past banner ads and coupon mailers. Grocery shelves in more and more locations are running on software that can reprice a product in seconds, browsers are building profiles of you that don’t rely on cookies, and the store itself has become an advertising platform. None of this requires you […]